30-Day Guarantee

You have 30 days from the delivery date to request a return. Items must be unused, in original condition and packaging.

Faulty or Incorrect Items

If your order is defective, damaged, or incorrect, please send us a message within 30 days with photo or video proof. You will be refunded in full or sent a replacement—no return required.

Refunds

After receiving and inspecting a valid return, refunds are processed to your original payment method within 5–10 business days.

Return Shipping

Buyers are responsible for return shipping costs unless the return is due to our error.

Non-Returnable Items

  • Hygiene-sensitive products
  • Custom or personalized items
  • Gift cards

Contact

📧 support@swimmely.com
📞 +1 316 867 3192
🏢 2013 61ST ST, KENOSHA, WI 53143, USA